facebook

PRIVACY NOTICE

The Website Owner is Jeanette Over trading as EXPRESS MODELS

Website URL: www.expressmodels.co.uk

Website owners contact e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.

DATA CONTROLLER

When you are using the Express Models website Jeanette Over is the data controller.

PRIVACY POLICY

Express Models do not disclose buyers information to third parties other than those set out below.

Data collected by this site is used to:

a. Take and fulfil customer orders

b. Administer and enhance the site and service

c. We only disclose information to third-parties for goods delivery purposes

d. If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting Express Models to law enforcement.

DATA COLLECTION

When do we collect your personal data?

When you make an online purchase we just collect transaction-based data.

When you purchase a product by phone.

When you engage with us on social media.

When you contact us by any means with queries, complaints etc.

For internal record keeping.

HOW WE USE YOUR DATA AND WHY

To process any orders that you make by using our website. If we don’t collect your personal data during checkout, we won’t be able to process your order and comply with our legal obligations

We may keep your details for a reasonable period afterwards in order to fulfil any contractual obligations such as refunds, guarantees and so on.

To respond to your queries, refund requests and complaints.

To protect our business from fraud and other illegal activities.

HOW DO WE PROTECT YOUR PERSONAL DATA

We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.

We secure access to all transactional areas of our website using ‘https’ technology.

Access to your personal data is password-protected, and sensitive data such as payment card information is secured and tokenised to ensure it is protected.

HOW LONG WILL WE KEEP YOUR PERSONAL DATA

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

When you place an order, we’ll keep the personal data you give us for five years so we can comply with our legal and contractual obligations. 

WHO DO WE SHARE YOUR DATA WITH?

We sometimes share your personal data with trusted third parties. For example, delivery couriers .

CONTACTING YOU

We will only contact you by phone or e-mail to clarify a query on an order or to impart information regarding your order.

COOKIES

Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Got a question ?

Call us on 01509 829 008 or get in touch us via our contact form.